SoftwareReviews is looking for a creative, driven, and organized individual to join the Data Operations team as an Outreach Specialist. This role will build relationships with the software user community, engaging end-users to collect reviews. The role will help improve the quality of our data across the platform and amount of data we can provide to our software vendor and end-user communities.

Key Responsibilities

• Manage end-to-end data collection campaigns across various channels such as email, social media (LinkedIn, Twitter, Facebook) and other online communities
• Collaborate with clients and internal stakeholders such as Sales and Data Operations to understand needs, priorities and align on campaign goals
• Research high-quality software user audiences and identify new methods to generate reviews
• Manage requests from users about review submissions, claiming rewards and other related support inquiries
• Aggregate and report on campaign and team-level metrics, identifying trends and insights
• Contribute to other special projects on the Data Operations team

Education and Experience

• Undergraduate degree
• 1+ year’s in an administration, marketing or a related role
• Business and/or IT acumen
• Self-motivated, task oriented and results-drive
• Must have proven experience working with MS Suite of products and be adept at using internal technologies and systems.

Skills

• Organization: Ability and discipline to effectively manage a series of diverse and complex campaigns with on-going re-prioritization and focus.
• Communication: Ability to communicate in a clear, compelling and concise manner in external and internal communications.
• Persistence and Resilience: Demonstrates consistent tenacity in managing campaigns and successfully overcomes setbacks and disappointments.
• Attention to Detail: Strong focus and attention to detail when dealing with complex campaigns and incoming data quality.
• Analytical skills: Exceptional ability to synthesize and distill large amounts of information from campaigns, and make strategic adjustments accordingly.
• Learning-minded: Always looking for opportunities to grow and learn, thinking of new innovative solutions to data collection and marketing.